Customer Testimonials
Anthony service was superb
Anthony was absolutely amazing and helped us every single step of the way. I could not recommend him more!!!
Very patient, kind and helpful. Thank you
Our experience at Kia of Old Saybrook was exceptional. My husband, Joseph, contacted them through their website, and our great experience started when the owner/manager, Jordan, responded favorably. Our customer advocate was Chasetty, and she was not pushy. She was professional, quite knowledgeable, respectful, had a great sense of humor, was personable, was an active listener, and had an overall kind demeanor. Both Chassetty and Jordan were committed to providing maximum value to us, the customer.
Margaret helped me with my car purchase and it went great! Very happy with my new car.
We had a great experience working with Margaret today. We left with a new car thanks to her. We also were assisted by Jason (Jay) and Bill who all made our experience very positive. Thank you!!
I had an fantastic experience working with Margaret today. I highly recommend her, Jason (Jay) and Bill, if you are in the market for a new vehicle 😊
It was a fast wonderful experience. Love the new car!
Margaret was pleasant to work with. She took her time to walk my husband and I through the lease process. One of the easiest car shopping trips we’ve had.
Chassety and Anthony were great!
Margaret was such a pleasure to deal with! Such a great buying experience!! Highly, highly recommended.
Great car at a fair price. Bill worked the deal quickly and understood exactly what type of deal we wanted to put together. Drove home in our new Kia same day. Thanks to Bill and Margaret for excellent service.
Anthony was awesome. He made the purchase of our new Kia Sportage easy and informative.
Great place to buy a car. Very chill and smooth process.
Positive experience at Old Saybrook Kia. Kevin was personable, professional and patient with all my questions. Kudos to all the staff who made the experience go smoothly.
Margaret was awesome helping my aunt get a new car, would definitely shops with her again 😊
Recently purchased a 2024 Kia Telluride from Kia of Old Saybrook and highly recommend working with Kevin Shin as your salesman. Kevin treats you like family from the first moment you meet him. The entire staff of Kia of Old Saybrook was super accommodating and welcoming to our entire family.
Best car buying experience ever! Margaret was AMAZING!!
Chasetty was respectful, kind, knowledgeable and welcoming. She explained everything clearly and if she didn’t know something, she searched for an answer for us. We had a very professional, no-pressure experience at Kia of Old Saybrook.
Chasetty is a very personable professional. She is comfortable pleasant and relatable. Her demeanor is informative and easy going. She is open to find out all the info we needed with no worries at all. Everyone was supporting her and us with ease and smooth transitions. Awesome.
Kevin was great with the sales and Margaret was a wonder when I picked up my car. Her personality and professionalism were top notch. Very thorough answering questions. Can’t wait to drive my new car
Kevin is awesome! Personable and knowledgeable. Highly recommend.
Thank you Margaret. Very friendly and helpful.
Mrs. Margaret Johnson from Kia of old say brook is a amazing person when it comes to good costumers services
Margaret helped me throughout the process of finding a new vehicle and she did a fantastic job of doing so. I went in knowing what I wanted and she didn’t try to sell me on anything else, which is what hoped for when going in. Overall the experience I had at Kia of Old Saybrook was amazing.
This is my 2nd review. Couldn't figure out how to create a new one. Nonetheless, I am back at Old Saybrook Kia for my scheduled appt. It's Aug 30, 2024. I walked in there this morning expecting one thing and got another. I was so floored and had become frustrated with my Convo with Steve in service. This wonderful, fine young man was professional, he listened but must importantly he was empathetic to my concern. I was amazed with his impeccable customer service skills, AGAIN. I am big on customer service and how i speak with and treat others matters ...
I bought a car here a month ago, and I waited to write a review to be sure everything was as good as it seemed. Tl;dr: the best dealership experience of my life. I was in the market for a specific used car and a couple of my local dealerships (Maryland and Virginia) said they had the car at the right price. Mysteriously, though, the out-the-door price was thousands higher and their invoices were full of nonsense fees. So I expanded my search. I spoke to dealers in New York, Indiana, Florida, and North Carolina. But Kia of Old ...
Second car just purchased from Kia of Old Saybrook. My salesman, Kevin was amazing. He went above and beyond to work with me and find me the perfect car. The dealership and Kevin deserve more than 5 stars!!!!!!
Kevin assisted us with the purchase of a vehicle for my daughter to take to college. He was extremely helpful, knowledgeable and attentive to our needs/requests. I will definitely contact Kevin next time I am in need of a new vehicle.
Purchasing a vehicle is a major investment ,BUT when you walk in to a very friendly, warm environment to buy your car and meet a very warm, friendly saleswoman who makes you feel comfortable with this purchase ,YOU HAVE A WINNING experience. Margaret thank you for making this a wonderful experience Your non pressure, easy going way much appreciated. I highly recommend you . The financial experience was also a good experience . We had a few " little obstacles" but they all pulled through !!! Thank you again PS you rock Margaret
Worked with Kevin to pick out an electric car, he was great showing me different models and their features and helped set up test drives to find the exact one I wanted.
Anthony was totally awesome. Alex was great.
Chasetty and Anthony were exceptional.very knowledgeable .very pleasant .experienced .very professional highly recommend them thank you for a wonderful experience!
Had a great experience at kia of old saybrook. Anthony was knowledgeable, kind and got us into the car we were looking for without any headache. Would definitely recommend this dealer and anthony in particular to anyone.
Anthony Russo of Old Saybrook Kia is terrific—personable and and very professional. He helped us find the right car in a very short amount of time. We are delighted with our purchase.
Great experience at this dealer!
It was wonderful! Margaret was my sales representative and she was awesome. I initially did some inquiry online and over the phone and she was very helpful and responsive. She made it clear the car was available and present on the lot. When I had to adjust my appointment the morning of she was easy and accommodating, even on a very busy day for her and the dealership. They were able to work with me on a price and value for my trade in, allowing me to purchase the car I wanted while staying in my budget. The test drive ...
Anthony R. Is a solid guy and Rocks!
Chasetty was AMAZING. She walked me through every step of the leasing process, explained and demonstrated all of the digital features of my new car, helped me set up the KIA Access app and showed me how to use that, too. She was kind, friendly, zero pressure and easy to ask questions of. I originally wanted to purchase and quickly realized the payments would be out of my price range. Chasetty explained the leasing process and got me into my dream car. I'm so appreciative of all her assistance. Every single person I've met at this dealership has ...
Chasetty was really kind and wonderful to work with. We had a good buying experience here.
We are a family of 4 coming from Canada. We had a great experience with Margaret at Kia (Old Saybrook). She focused on our needs before anything else, making sure we would be looking at the right car options. The whole team was very friendly. We strongly recommend. Enjoy the Kia experience!!
Anthony Russo was so kind and enjoyable to work with I would definitely buy another car from this family owned business!
Antony was awesome!!!!. He made us feel welcome, he's very knowledgeable, professional and made the entire car buying process easy. Will purchase again from Kia of Old Saybrook again!
Anthony was awesome! This was the easiest transaction with a vehicle that I have ever been through! We will be coming here for our future vehicle sales!!!
Evan Roof & Jordan Sock were extremely helpful in the purchase of my vehicle 🙂 I appreciate all their work
Anthony was fantastic to work with!
Anthony Russo was my sales rep when I bought my Kia Sportage Hybrid. He was so helpful, informative, and very knowledgeable of Kia’s which helped me be at ease during the purchasing process. Definitely recommend him and this dealership!
Margaret is exceptional and very professional! Highly recommended!
Chasetty was super helpful! Made everything quick and easy! Definitely would recommend!!
When I first was interested in a Kia, Kevin reached out to me and was super accommodating scheduling me an appointment. When I arrived bill greeted me and set me up with Margaret who was just absolutely amazing! Anthony helped me set up my car and was so personable and explained everything with ease! Highly recommend them !
I was there first thing in the morning desperate for a tire replacement to get my family and I back home to PA. Mariah, and Evan were amazing. In the middle of handling a computer issues, morning staff meetings, and whatever other Tuesday morning mishaps, they got me sorted out quickly and efficiently. To make my experience even better, the service manager, Steve, could have let me spend almost 600 dollars for two new tires (I have an all wheel drive Sorento, and thought if you replace one tire you need to at least replace the other) he informed me that ...
What an amazing dealership. Fast, friendly, and...no pressure. My EV6 lease was the easiest, fastest, and smoothest experience I have ever had with any dealership.
I had a great experience selling and purchasing a new car here. They offered me a fair deal immediately which was very appreciated. My salesman Kevin helped me navigate the whole process and treated me kindness and respect throughout. I’m very happy with my experience at this dealership.
Got a used car here just recently. Experience was quite pleasant and the process went smoothly. They didn't get pushy with trying to up sell me anything and my customer advocate was always quick to reply to any questions and courteous. Thanks again, Kevin
Anthony was absolutely fantastic today, he picked me up and was very thorough when going through all the paperwork. really appreciate the help!
I had an exceptional experience working with Margaret at the dealership. From the moment I walked in, her professionalism and friendliness stood out. She took the time to understand my needs and offered insightful recommendations without any pressure. Margaret's extensive knowledge and dedication made the entire process smooth and enjoyable. I truly appreciate her patience and commitment to finding the perfect vehicle for me. If you're looking for a top-notch car buying experience, I highly recommend seeking out Margaret. She’s a true asset to the team!
Anthony Russo was very knowledgeable about the vehicle. With the overwhelming technology available, he guided us through the basic functionality of the vehicle and its features. With his friendly and comical demeanor, he made the entire purchasing process easy and fun.
Anthony was awesome to deal with on our new car.
My experience at Kia of old Saybrook was seamless thanks to Margaret J. Her professionalism and knowledge of the vehicle was Bar none and made our day enjoyable. Thanks again Margaret !
Anthony was a great help we will be back for another car in 4 months
Purchased vehicle today from Evan. Great service and very thorough throughout the process!
The service department at Kia of Old Saybrook is incredible! I came in for an issue with my roof rack which I didn’t even purchase from them, and they spent over an hour helping me to resolve the issue. The service director Steve was patient and helpful and I’ll be coming back to this dealership for sure.
Very informative, kind and wasn’t trying to talk us into something different. Listened to our concerns and answers any questions we had. Evan Roof was able to provide answers to all our questions and seemed to enjoy helping us the whole time
Very polite and was able to answer all questions
Great help with finding an affordable car!
Mr. Russo was a wonderful salesperson to work with. He was responsive and helpful every step of the way. We got the vehicle we needed below the monthly price target we had set for ourselves. We will definitely be coming back in the future.
Chasetty was amazing to work with. We leased our first electric car and she was so knowledgable about all the EVs we were interested in. She made the process a breeze. Highly recommend reaching out to her for your next car needs.
We would travel across states to deal with the crew at Old Saybrook Kia. Wait...WE DID! And would do it again & again.. I found every single rep we dealt with to be welcoming, accommodating, knowledgeable & very cool with integrity rarely found. They took good care of us. Jordan, Noah, Bill, & Evan who finalized it all for us have all made us feel like family.. Will recommend every chance we get!
We had a fantastic buying experience at Kia Old Saybrook! It was a low pressure environment and everyone was super friendly. They are compensated as a team instead of individual commissions and the result seems to put client service top of mind. We were able to decide on a purchase with Evan Roof quickly and he was super easy to work with. Anthony Russo worked with us to close the transaction on pickup day and he was very helpful in showing us the new technology in the car. He was very friendly and made sure we left with all of ...
Great dealership they was awesome Jason helped me out he was great with my kids highly recommend if your looking into a Kia
I purchased a Kia Niro EV a little over a week ago and the experience has been great. First, I was hesitant getting the EV due to the lack of charging infrastructure but Old Saybrook actually has a few charging stations (mostly level 2 - slower charging) throughout town. The car turned out to be very good, not to mention stylish and super comfortable. However, I was surprised to learn the charging cable is an additional cost as it does not come with the car and it had to be ordered (coming in a few days after I picked up the ...
Great experience at Kia of Old Saybrook. Drove an hour to work with them because of their willingness to be flexible and accommodate my schedule. Evan Roof was my customer advocate and he was great to work with, answered all my questions and made the process super simple.
Anthony was awesome
The Best, full stop. There is a reason they are so highly rated, and that is because they do everything with care and integrity, and get your out the door price the best it can possibly be. Not sweaty, not smarmy, and ZERO pressure, just true people of business who are passionate about what they do. I have to first mention Jason (aka Jay Nye The Car Guy… sounds cheesy but he is the farthest thing from that). I was greeted by staff and quickly was attended by Jay. I found a car I liked online and the adventure began ...
Go see Anthony Russo at Kia of Old Saybrook – he’s a terrific car professional who really knows his vehicles. He went out of his way to make sure I was completely satisfied with the car and his service. I wanted a Kia Sportage XS Prestige because I was looking for a high-tech car, and I found just the perfect sales person in Anthony. He knew everything about the car, was able to give me some great hacks on how to do things even more easily. Zero pressure. 100% knowledge and enthusiasm. This entire dealership is great… Jason another sales rep ...
Go see Anthony Russo at Kia of Old Saybrook – he’s a terrific car professional who really knows his vehicles. He went out of his way to make sure I was completely satisfied with the car and his service. I wanted a Kia Sportage SX Prestige because I was looking for a high-tech car, and I found just the perfect sales person in Anthony. He knew everything about the car, was able to give me some great hacks on how to do things even more easily. Zero pressure. 100% knowledge and enthusiasm. This entire dealership is great… Jason another sales rep ...
My wife and I just purchased a 2021 Hyundai Kona on June 28th, we had a great buying experience here, would definitely recommend, special thanks to our salesman Anthony Russo! Anthony was professional, with a no pressure sales approach, he went above and beyond to get us into a car in our price range!
I just bought a brand new 2024 Kia Seltos, and I have nothing but great words to say! I highly recommend going to speak with Evan in the sales department. He was patient and took his time explaining everything to me every step of the way. Thank you!!
We had a great experience purchasing our EV6. We did not feel pressured at all and the sales staff was helpful in answering questions and providing additional information by email while we considered making our purchase. I would definitely recommend Kia of Old Saybrook to anyone looking for a new car. Everyone we encountered was attentive and respectful of the time constraints we happened to have on the days were at the dealership. Chasety Caez-Schumann and Jordan Sock were especially helpful leading up- to our purchase, and Evan did a great job of walking through the car's operation before ...
I just completed a trade in and purchased a new EV6. My salesman was Jason Nye and he was terrific. I totally trusted him to get me the best deal and am very happy with the result. I also want to commend Jordan Sock who helped me get a great deal for my trade in. This dealership is very professional while also being down to earth and made what could have been a very a stressful experience and pleasant one.
Highly recommend Kia of Old Saybrook! Anthony Russo was great to work with and really went above and beyond to secure my desired vehicle. He kept me well-informed along the way about timing and next steps. It was a pleasure working with him. Best experience ever at a car dealership! Thanks Anthony! I love my Kia Seltos.
Great, Evan Roof is the best.
Very positive experience with Chasetty! Highly recommend Kia of Old Saybrook!
Lovely experience..both Anthony and Evan were super in helping buy my car....five stars top notch ...thank you both
Best experience buying a car!!! 5 out of 5 stars with Chasetty.
Wanted to share what a great experience I had with Kia Old Saybrook. Evan Roof and Jordan Sock provided me with excellent service. After listening to what I was looking for they provided an exceptionally competitive offer. I very much appreciated their straightforward and responsive approach. If you are looking to purchase a Kia vehicle, definitely give them a call!
Was great. Really appreciate.
Highly recommend this dealership to anyone looking for a Kia. It’s a relaxed environment with no pressure to purchase a vehicle. Evan was very helpful in setting my Kia up for me and showing me all of the features! Overall happy with my new Telluride!
Best car buying experience hands down. Super easy and affordable to get a good car, nothing shady at all. The customer service was on another level, so if you go ask for Evan or Abdul, those guys are so polite, helpful, and informative. All around incredible experience.
Friendly staff. Very organized and helpful.
I had a great experience with this dealership. I got a great deal and everything was ready that day! Very professional, knowledgeable and friendly. Anthony Russo was my salesperson and I highly recommend working with him if you are looking for a new Kia.
My daughter and I had the most awesome experience at Kia of Old Saybrook. Chasetty was so awesome from the moment we met her. She answered all of our questions and made the whole car buying experience easy. She helped us look for cars that were in our price range as well as letting us test drive those cars to see which ones were a better fit. Very friendly and made the experience 10x better!! Thank you so much Chasetty!
Chassety was amazing and incredibly friendly. It was such a relaxing experience and I can’t remark enough how helpful she was through the process. Thank you!
I'm not sure why google asked me to write a review. I bought a car from Kia of Old Saybrook some time ago. Maybe it's better I write the review now. Every experience at this dealership has been positive. From the very first phone calls inquiring about what vehicle I wanted to the follow up emails and servicing was all very positive. The vehicle purchased was perfect for my needs and budget. The sales person was clearly knowledgeable, experienced, and confident in such a way that made me feel comfortable. Scheduling for service was easy. The service center ...
Anthony Russo did a great job of helping my family and I find a comfortable reliable vehicle! Highly recommend!
Jason is down to earth and to the point. Personable and goes the extra mile. Recommend!
Absolutely delighted with the service provided by the salesman Abdul and very satisfied with all the assistance from the Kia Old Saybrook team. I highly recommend