Customer Testimonials
Anthony was awesome. Very knowledgeable and patient.
I don’t usually care to leave reviews but I can’t stress enough how grateful I am for Evan’s help in the service department. His detailed explanations and patience for my millions of questions was consistent in both visits this past week. His kindness never faltered while dealing with my frustration. As a young woman who knows nothing about cars, I’m SO glad I had Evan to guide me through getting my car fixed.
As an out of state customer (MA) I was curious on how to navigate the car purchase process with this dealership. I can’t say enough about how helpful and knowledgeable the sales team was (Miguel F & Anthony R). Their product knowledge, skill and communication was top notch in making this a smooth transaction.
Friendly,fast service.
I highly recommend speaking with Miguel if you're in the market for a car. He’s knowledgeable and takes the time to explain every step of the process. I also want to thank Bill for his assistance.
Best car buying experience I’ve ever had! I recently had the pleasure of purchasing a car from Kia of Old Saybrook with the assistance of Jason, my salesman, and Bill, the general sales manager, and I must say it was an outstanding experience from start to finish! From the moment I arrived at the dealership, Jason made me feel welcome and at ease. His approach was friendly and professional, and he was genuinely interested in helping me find the perfect car that suited my needs and budget. Jason was highly knowledgeable about the vehicles and took the time to ...
Awesome experience getting our new Kia Sorento lease at Kia of Old Saybrook. Anthony Russo was very helpful. Excited for our new car.
Brought my car in for a warranty claim and the service department is top notch. Mariah was very helpful and knowledgeable about the P1326 code I brought the car in for and Steve the service manager did everything he could to make sure our warranty claim went through smoothly. Brought the car in on Monday with no appointment and picked it up a week later with a new engine installed. Straightforward and transparent. What more can you ask for!
Bought a new Carnival from Anthony Russo at Kia of Old Saybrook. Anthony was very helpful in setting up the deal and got us a good value for our trade in. Alex in the finance department was great as well, very straightforward with everything. I would not hesitate to go back.
Anthony Russo one of the best sales person. We went from brooklyn and he helped us out I didnt felt any pressure with salesperson and finance manager Taras Thank you Anthony and Taras for helping us out also thank you to the dealership I like they way of working with their employees and customer the way of working is another level Kia of Old Saybrook is the best dealer ever I have been Sales persons they dont push also you are going to get vehicle with sticker price plus they will give you discount man thats why they are outstand ...
I was very impressed with the sales person Margaret. She was very knowledgeable about the Kia Seltos I bought. Would recommend anyone to go there to buy a car.
I'm late in my review, but I had great experience with Anthony buying my car. There is no pressure in financing, warranties or anything! They deal in volume so don't have the sleazy salesman vibes, they just try to see if you like any of their cars. I came in prepared to negotiate but ended up buying the car at dealer invoice, great deal with no negotiating needed. Great team, and thanks again Anthony.
Madison Barfield was excellent! Great experience. Recommend!
Wonderful experience buying my 2025 Sportage X-Line. Margaret J. Was knowledgable and found me the perfect car without any hassle.
Many Thanks to Margaret Johnson. Her knowledge, professionalism and enthusiasm made our purchase process of less stressful.
Margaret was very personable and showed an excitement about cars. Very happy she was there to help us.
Chasetty was absolutely WONDERFUL! She was exceptionally personable and knowledgeable about the electric vehicles and all of the questions that we had =so patient. We had a great experience at Kia Old Saybrook.
One of the best experiences at a dealership I’ve had! Margaret helped a lot with the car I wanted, made the experience very positive! She explained everything very well & helped me understand anything I had questions about! Definitely one of the nicest & helpful dealerships I’ve been to!
Miguel and the Old Saybrook team were so great to purchase a car with! We love our new Kia Sorento!
I had a great experience getting a pre-owned KIA Niro EV at KIA of Old Saybrook. Chasetty, with abundant patience and great communication and listening skills, was a steady hand throughout the whole process. There was never any sense of being rushed or pressured to make a decision; if I had a question or concern, she followed up and made sure any issues were addressed. I couldn’t be happier with the dealership or with the vehicle I drove off in, and I’d highly recommend them.
Madison was great to deal with! Highly recommend. Easy process.
I had a fantastic experience at old saybrook Kia! Anthony was extremely knowledgeable helpful. He made the process super easy. I would highly recommend old saybrook Kia and Anthony!
Anthony Russo was my sales rep. He was very informative, thorough, professional, and direct….no sales gimmicks! I’d recommend his services 100% if you want a Kia!
Maddy was so helpful!! She was SO sweet!! She helped us every step of the way and was very thorough with explaining!
Very easy car buying experience, Anthony Russo was a pleasure to work with. Notes: - Approx. $1k dealer conveyance fee, price that in - Finance manager will apply some pressure with extended warranties/service contracts
Excellent service. Everything was ready to go when I picked up my car.
Madison is amazing! She answered all my questions and was extremely helpful. Not only did she help but the entire team works very well together. When Madison was busy Anthony stepped right in. Will definitely be coming here for future cars when the time comes. Extremely happy with our purchase
I’ve never had a better experience than I had with this dealership. We drove all the way from Long Island to get our car and couldn’t have been happier. Anthony and Chassety were very helpful in explaining everything about our new car. We will definitely be going back in the future.
Saw car online and Margaret followed up quickly and diligently considering our needs and lack of time! We drove from Waterbury. The team is awesome and they worked seeming-less to make our experience great! Even with a 4 year old daughter, she saw Netflix, got a coloring book and ate ice cream. Would recommend this dealer and great team to anyone. Thank you!!!
Maddie was amazing! Very communicative and helpful, would definitely recommend!
Madison helped my friend and I get a car she was amazing to work with
Our experience with Kia of Old Saybrook was amazing. We went to look at a specific car and they were so supportive of that. There was no pressure and they genuinely just wanted to help us. We were assisted by Chastity who was incredibly pleasant and easy to work with.
Margaret & Jason were both wonderful service advisors. Needed a car unexpectedly and wanted a brand new car that was within my budget because of experiences I had with used cars (not Kia.) I knew about the 2025 K4’s a little bit from the commercials and thought that I was going to end up in a base model one, which would’ve been fine. Thanks to Jason’s expertise, he showed me a brand new 2024 Kia Forte GT for a few thousand dollars less than the 2025 K4’s - I was so grateful he took the time to share his ...
Maddie was very helpful with getting me the car I really wanted, and also did great with communication.
Madison Barfield on top of her game…very professional.
Madison and Margaret made the purchasing process enjoyable. I appreciated their professionalism and friendly mannerisms.
Had a great experience here with Anthony. Made the experience smooth and communication was clear. I called almost every Kia dealer in the state looking for a particular car and the service here was exceptional.
Anthony was very kind and sociable. Not pushy and very knowledgable. Thanks Anthony for helping with the puchase of our new car.
I love how Anthony talked to me. He felt very warm with how he talked. He didn’t make it seem that I have to buy the car, and give him help.
What a great experience with great people!!! If you are looking for a new or used car, Madison Barfield at Old Saybrook Kia is the person you MUST see. Great price, and great service and attention to details. And talk about teamwork with the others at the dealership! Everyone pitched in to make purchasing my new Sportage a fun and enjoyable experience!
Very helpful when looking at cars and very useful and factual with statistics and “car talk”. Will be here again to speak with Maddie, thank you.
Buying first car and was helped by Margaret. Super helpful service and easy to work with!
Great experience with Margaret buying a vehicle
We had a great experience with Margret at Old Saybrook Kia! She was efficient and patient with us and our 3 littles!
Anthony Russo was very helpful in gettting me a good deal on new car. No hassel, very friendly staff. I came from out of state and it was made easy for me with paperwork processed quickly most of my questions were answered before I got there to make sure the transition was as smooth as possible. Was able to pick up the car and go home. Got a pre owned niro PHEV and it has ran beautifully so far
Margaret Johnson was our customer advo ate Woundefull experience no pressure, very friendly and personable. Answered all our questions. Helped us get into the correct vehicle for us. We left with a brand new kia telluride EX X line. Very happy with everythi g.
Margaret was very helpful.We bought a beautiful Telluride.Eveyone was very helpful and the whole experience was great . Would definitely recommend this dealership.
I just leased my new K5 with Miguel Figueroa and Alex Young. Very fast and smooth experience will be coming back for my next vehicle.
Anthony Russo was great at working to find. Price that fit my budget!
Anthony Russo was great at working with me to find the car that fit my needs!
Madison was extremely knowledgeable and great to work with. She listened well and got a great deal for me.
Anthony Russo was very knowledgeable and efficient. He always responded quickly to texts or emails.
I am very pleased we bought a car from this dealership. Maddie was very helpful, kind and considerate during the whole process. Alex was very knowledgeable and did not push anything on us but explained everything. Bill the GM, really did everything he could to get us in to the car we wanted for a great price. Highly recommend this dealership.
Margaret was super helpful and so nice
Was a very nice experience to buy a truck! Margaret made the process very smooth.
Maddie and Alex were absolutely amazing. We had such a bad experience buying a car previously with a different dealership and they completely made our whole experience great. So helpful, not pushy and just great all around! Highly recommend this place and will be coming back for our next car!
Jay was great! He provided excellent service and answered all our questions. We will be back when it is time to replace our cars!
Anthony Russo of Kia Old Saybrook was extremely knowledgeable and attentive. Buying a brand new car is an important purchase and Anthony made it exceptional! I love my new Kia!
best experience ever! bought a kia from this dealership and the help i received was absolutely incredible!!! Chastity was absolutely incredible ask for her
Had a great experience with Anthony and Bill. They made the whole process so easy and stress free! Love my new Telluride
Anthony went above and beyond!!!!!A pleasure to work with!!
Kevin Shin one of the best and friendliest sales man I’ve ever worked with. Would definitely buy from him again
Just a great experience. The sales person Anthony Russo was just the best. Very knowledgeable about cars and a straight shooting honest person!
Margaret was super helpful in finding what I wanted and easy to talk to!
Very helpful.
Kevin and Anthony were amazing. I wasn't the easiest customer out there as a new immigrant from the UK with no credit history but they hooked me up with the foreign business traveller program and got me in a new Kia Sportage in less than a week!
My husband and I were searching for a used car to replace his old pickup truck, my husband said well why don't we stop by Kia of Old Saybrook, since we had just bought my car there back in June, and had a great experience, so we did, we originally wanted to look at a used Toyota Tacoma but it was already sold. No worries because Anthony Russo was able to get us into a 2025 Kia Seltos AWD, our first ever brand new car, just want to say Thank you to Anthony Russo once again for going above and ...
This madison b is a very fine young person, awsome, helpful and very respectful and i recommend her very highly. Kevin was a great coffe person.
Just bought a car with Margaret! She is absolutely spectacular! So kind and friendly! Very patient and was able to find exactly what i was looking for! so grateful for her help today! if your looking to buy or lease definitely ask for her!
Kia of Old Saybrook has been a pleasure to work with! The staff is friendly and efficient! Shout out to Kevin and Maddie for all your help!
Margaret was very nice, easy to work with, and deserves a raise! Great experience and I would buy from KIA of Old Saybrook again!
Madison Burfield was our sales rep. We were surprised that she had only been there for a month She was knowledgeable, kind and was extremely helpful. This is our 3rd purchase at Kia of Old Saybrook. Theresa DeVito, Old Lyme Ct
Everyone was very helpful and were very patient when deciding what car I wanted. Miguel was very supportive and professional the entire time I was a buying a vehicle
Huge thank you to Steve C in Service. His professional but kind demeanor was so helpful during a stressful situation. Highly recommend Kia of Old Saybrook.
Buying a car can be a real hassle, but these folks made it easy. We worked with Anthony Russo. He was awesome! Anthony was very knowledgeable, efficient, and respectful. He didn’t push us at all and made sure that everything went smoothly from start to finish. If you’re looking to buy a car, check out Kia Old Saybrook and ask for Anthony!
Kia of Old Saybrook made car buying a great experience and Chasetty especially was so great to work with!
Madison, Chasetty, Jordan & Alex was an amazing help and im very glad
Excellent place!! Worked with Madison Burfield and she was amazing.
Margaret Johnson was patient with us as we looked at many different Kia options. Very smooth process. We got everything we wanted!
Best car buying experience in have ever had. Drove an hour and a half to use this dealership. Anthony Russo as my salesman and Alex Paschal in finance were full service
Very easy, no pressure. She was very helpful.
Margaret was wonderful with helping us purchase our new Kia.
We recently purchased a new Kia Carnival van from Kia of Old Saybrook, and we couldn't be more thrilled with the experience! The entire sales staff was incredibly thoughtful and accommodating from start to finish. Our vehicle was delivered on time as promised, and we received a thorough understanding of all the features and functions, making us feel completely confident driving off the lot. Special thanks to Bill, the sales manager, and Madison, our sales representative, for their outstanding service. Their warm and professional approach made the entire process seamless and enjoyable. This is our second purchase from Kia ...
Margaret Johnson was great to work with!
Just bought my daughter a new (to her) Kia Forte. Margaret was great to work with and made the process as simple and painless as possible.
Kevin was a great sales man. Answered all my questions and got right to the point . Highly recommend Kia of Old Saybrook.
Anthony Russo is a fantastic salesman. Great customer service. He made the car buying process as painless as possible.
I would recommend going here and seeing Madison Barfield she was awesome sweet and knowledgeable and meet all my needs 5stars def go see her.
Kia of Old Saybrook is what you get when you try a non-commission sales staff model and focus on character as much as you do the quality of your service and vehicles you sell. I took my 2021 Telluride in for service and tires months ago hoping that the experience would be better than a Kia dealer much closer to my home. It was. Alex was personable, honest and knowledgeable and it made me want to come back whenever that time may come. The time came this week when I needed new brakes, rotors, rear diff, etc. Not only did they ...
Recently purchased a Used EV6 from Kia of Old Saybrook and had a great experience. My salesman, Anthony, was wonderful! He made the process as smooth as could be and was super knowledgable when it came to EVs. If you're in the market for a Kia, I recommend checking them out, and ask for Anthony!
Margaret was the best! Very informative and friendly - she always went the extra mile.
Excellent dealership! We bought a car, and Kevin was great. He was friendly, helpful, and made sure all our questions were answered. The whole process was quick and stress free. Would definitely recommend this place!
Very professional dealership. Go see Chasetty! She will give you 100% customer service.
Go see Anthony Russo at Kia of Old Saybrook – he’s a terrific car professional who really knows his vehicles. He went out of his way to make sure I was completely satisfied with the car and his service. I wanted a Kia Sportage XS Prestige because I was looking for a high-tech car, and I found just the perfect sales person in Anthony. He knew everything about the car, was able to give me some great hacks on how to do things even more easily. Zero pressure. 100% knowledge and enthusiasm. This entire dealership is great… Jason another sales rep ...