I recently purchase a car here. Overall, the salesman and services were good. They were very helpful with questions and getting back to me within a quick time period. I did not feel pressured by them at all which was nice. Only reason I gave 4 stars as opposed to 5 is that when I picked my car up they only had one key for the car and no spare key, which I made sure I ... re I asked about 2 keys about four times prior to buying the car. Therefore, now I have to go and get a hold of a dealership to pay for a spare key. The detailing of the car when I picked it up was not pleasant either. The back set was covered in small cat hairs, that I had to spend the next day really vacuuming it out. I also found spots of blood on the seats that I had to clean out too, and would have expected that to be taken care of when the car was getting detailed prior to me picking it up.
My first ever car purchase was horrible; I was young and easily manipulated into buying a very awful used car. So, needles to say I was NOT looking forward to buying a new car. Well things totally changed when I started working with Kia-Mazda. My salesman, Bill F., was amazing and so helpful and informative. He made the entire experience so enjoyable and actually very ... y fun! Bill made sure we knew every single detail about the car and took care of absolutely everything. I look forward to doing business in the future with this dealership and I will absolutely reccomend them to anyone in the market for a new car. -Maggie K.
My husband and I recently purchased a vehicle and worked with a great guy Bill. He made the purchasing of our vehicle fun and exciting. We joked and laughed felt like we had known him for years. Bill and Dan and and Fran worked hard to get us into a vehicle for our needs and within our budget. Never felt pressured and listened to our concerns. I would highly recommend ... end Kia of Old Saybrook. I also would recommend a fellow by the name of Stan. David & Arlene Fappiano