We had an amazing experience at this dealership thanks to the outstanding service provided by Anthony. From start to finish, he was phenomenal—understanding, knowledgeable, helpful, and incredibly cooperative. What could have been a stressful and difficult process was made so much easier by his dedication and patience. Anthony went above and beyond to make things work for us, taking the time to understand our needs and find the best solution. I truly appreciate the effort he put in. Highly recommend working with him and this dealership.

Great help from Anthony and Maddie

Just came home this week with a new-to-me 2022 Kia Niro EV. Kia of Old Saybrook was 100% accommodating with processing the Federal and CT CHEAPR+ rebates. Madison Barfield was extremely courteous and attentive; I can only imagine the hours of work she and others at the dealership put into getting me set up with this car. Jay immediately picked up the ball if Madison was unavailable or with another customer; Margaret and Anthony were repeatedly encouraging and helpful via phone -- and when an extraordinary circumstance delayed delivery on the car, Bill and Jordan helped us work it out, while Noah ... Read More

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Google - May 13, 2025

Just came home this week with a new-to-me 2022 Kia Niro EV. Kia of Old Saybrook was 100% accommodating with processing the Federal and CT CHEAPR+ rebates. Madison Barfield was extremely courteous and attentive; I can only imagine the hours of work she and others at the dealership put into getting me set up with this car. Jay immediately picked up the ball if Madison was unavailable or with another customer; Margaret and Anthony were repeatedly encouraging and helpful via phone -- and when an extraordinary circumstance delayed delivery on the car, Bill and Jordan helped us work it out, while Noah authorized a (2025!) loaner to get me through. Alex in Finance was amazing (and we discovered a host of common contacts!) I couldn't be more grateful.

Anthony Russo is the best! He helped us when we needed to buy anew car. Very respectful, patient, knowledgeable, and friendly. He explained with a lot detail everything about technology features, furthermore he setup everything for us.

I purchased a 2022 Sorento and Anthony and Alex were amazing. They explained everything in full detail, answered all of my questions and were very professional. I recommend Kia of Old Saybrook 100%. Go check them out, you will not be disappointed!!

Maddie was fantastic - everyone else was not very nice.

The service here is amazing! Got my new car from Margaret and she was wonderful to work with and made the process so smooth! Get a car here and work with her!

Anthony Russo was amazing. I’ve been purchasing/leasing vehicles for over a decade and this was the smoothest experience I’ve ever had. Truly.

Anthony was amazing! He knew exactly how to help me navigate the brand new car I just leased! He was super friendly and extremely personable. Thank you Anthony and the rest of the team for exemplary service at KIA! I 100 percent recommend!

Anthony Russo was great. Thank you.